FAQ - AKÅSA Biarritz

FAQ - AKÅSA Biarritz

1. What materials are used in AKÅSA Biarritz scarves?

At AKÅSA Biarritz, we use premium materials, including 12, 14 and 16 mommes silk for our silk scarves and 100% polyester for our affordable scarves. Each material is carefully selected to ensure softness, shine, and comfort.

2. What is the significance of the collections inspired by Native American and Egyptian astrology?

Our collections are inspired by the ancestral knowledge of Native American and Egyptian civilizations. Each scarf represents a totem animal or deity, symbolizing specific energies and qualities. These collections aim to create a deep spiritual connection with the wearer, bringing them energy, protection, and harmony.

3. What does the "Å" in AKÅSA stand for?

The "Å" is a symbol that embodies our fundamental philosophy: connecting the visible with the invisible. It represents the ability to perceive beyond appearances, to explore energetic dimensions that transcend the material world, thus creating a spiritual connection through our accessories.

4. How should I care for my AKÅSA scarf?

To preserve the quality and vibrancy of your AKÅSA scarf, we recommend dry cleaning. Avoid prolonged exposure to direct light to preserve the vibrant colors and handle it with care to prevent snags.

5. What makes AKÅSA Biarritz scarves unique?

Our scarves are much more than just fashion accessories. They are artistic and spiritual objects created to be sources of inspiration, well-being, and connection. Each design is carefully crafted to resonate with the wearer, adding an energetic and spiritual dimension to your style.

6. Are AKÅSA scarves ethical and environmentally friendly?

Yes, our scarves are OEKO-TEX® Standard 100 certified, which means they are free from harmful substances and meet the highest environmental standards. We are committed to creating quality products that respect the environment and traditions.

7. Can I return or exchange a scarf?

If you are not completely satisfied with your purchase, we accept returns and exchanges within 14 days of receipt. Items must be returned in their original condition, unworn and undamaged. For return requests, please contact us at [our email address].

8. How do I know which scarf best suits my astrology?

We provide detailed descriptions of each Native American and Egyptian astrological sign associated with our scarves. You can find information on the meaning of each spirit animal or deity and choose the one that most resonates with your personality or birthdate.

9. Are the scarves limited in quantity?

Yes, our scarves are produced in small quantities to guarantee their exclusivity. Each piece is crafted with extreme care, resulting in a product that is both rare and precious.

10. Can I give an AKÅSA scarf as a gift?

Of course! Our scarves are ideal gifts for those who appreciate fashion, spirituality, and symbolism. We also offer luxurious gift wrapping options to make your gift even more special.

11. What are the delivery times?

Delivery times may vary depending on your location. Generally, orders are processed within 1 to 2 business days and delivered within 3 to 7 business days. We will provide you with a tracking number to track the shipment of your order.

12. How can I track my order?

Once your order has shipped, you will receive a tracking number by email. You can use this number to track your package directly on our website or on the carrier's website.

13. Can I personalize an AKÅSA scarf?

We currently do not offer customization of our scarves. However, we are always attentive to our customers' requests and may consider adding customization options in the future.

14. What is the philosophy behind AKÅSA Biarritz?

Our philosophy is to create a profound connection between the visible and the invisible, to combine science and spirituality, and to offer accessories that transcend mere fashion to become objects of connection and well-being. We are inspired by the beliefs and knowledge of ancestral peoples, and we seek to share this positive energy through each scarf.

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